Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's clothes but did not contact all users about the change.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and manually change the size if necessary, resulting in member annoyance.
Sizing System Modifications
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
